Archive for October, 2008

Hotel Bloopers

When we arrived in Manila I did not expect that I would stay there for two days because the plan that we had when we were hold in Immigration for some freaking stuff was to just stay there for one day and to get what we should bring to present it to Immigration by tomorrow.

But we were told that we have to purchase again another ticket amounted to P12, 000 in which I did not grab because I believed we were being scam. My friend Reenah does not have any choice but to purchase it since she had plans of looking for a job there. I wanted to get home right there and then but my sister Irenei texted me to at least see around Manila since Mall Of Asia is just around the corner from NAIIA 3 that made me thought of staying one day there.

The first hotel we got was totally a bum. That was the hotel that the driver sent us from NAIAA 3 when we decided to stay in a hotel when we were hold by Immigration so at least we could have an ample rest to supposedly settle things by tomorrow. We got the Carlston Hotel along Roxas Boulevard. Since we don’t know Manila at all we just grab it even though it was a bit expensive for us with their low standard kind of Hotel. The room was not good when I look at the bathroom it was more like a lodging house for me here in Davao. With P2, 500.00 here we can rent a high standard Hotel already, well Manila is different from Davao though so we have to deal with it. Not to mention that there’s creepy things going on during midnight, a knock on the door and a people talking in the hallway with nobody around when you open the door. [wahhh]

Now, since I decided to stay for one day and reenah’s flight would be by Monday afternoon yet, we agreed to transfer in a hotel that is not too costly. We tried the telephone directory and call the Sogo since that was the only hotel we found in the directory. When we arrived in Sogo all the staff there were looking at us from head to foot. Oopps before that I was already wondering why they don’t do reservation. The staff said when we called they just do first come first serve basis.

I was amazed when I entered the room it was nice and cozy but when I open the television, I was surprised with the lady in the screen she was making tongue on herself! I change the channel so quickly while me and Reenah were laughing. I exclaimed “what the heck why they have something like this!”

My friend Reenah also hears something going on in the other room and thought they were having a building construction or renovation. When we went from MOA and told the driver to send us to Sogo, the driver smile mysteriously and I can feel something was behind those smiles. We were so clueless until my friend Mabelle arrived whose working in Manila for 6 months now. The moment she entered the room she only asked one question. “Do you know what Sogo here in Manila?” With no hesitation I said “Well we do not have Sogo in Davao so I definitely don’t have any idea” She said laughing, “Sogo is like queensland, this hotel is for lovers or those couple who do short time”

I was so shocked and after a while we all burst out to laugh. That explains everything I just saw in the lobby, the facial expression of the taxicab drivers and the head to foot survey of the staff. My goodness they were thinking we are lesbian![Bwahahahaha]

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Here’s My Story

My eldest sister lives and works in Singapore and I have not seen her in 3 years. I miss my sister very much. When she invited me to visit her in Singapore I was so excited and started to pull together the 17,000 pesos required to purchase a round trip ticket from Cebu Pacific Airlines.

Since I had my passport, I thought that was needed since there were no mention of immigration requirements for Singapore on their website, nor was I informed of any by their agents when I asked them, the exact word that the in charge said was I only needed a passport and itinerary plus the tickets going back. I thought all was fine when I boarded my flight from Davao to Manila, but got a big surprise when at the Airport in Manila I was told I needed a letter of invitation.

The immigration told me that I needed a letter of invitation regardless of how many days will I stay there. Three to Four days to be exact, I seek help immediately from Cebu Pacific manila and they said that they have no involvement of the immigration requirements because they are only issuing a tickets and requirements for such is not their responsibility. Now, why did the in charge told me about the requirements if they don’t know about it, nor responsible for the exact requirements then, why they have to informed me of a passport and itinerary as a requirements for tourist in Singapore. They should have been advise me to go to the immigration office for me not to be stranded in manila airport.

I was so disappointed. Cebu Pacific was not much help. I went back Sunday at the cebu pacific manila since they told us Saturday night that we could rebook our flight by tomorrow Sunday. When we went there we were shocked again when they said we can’t rebook instead we have to purchase another set of ticket from manila to Singapore which is 12,000 pesos. We cannot make a refund for our flight from last night Saturday. They said it has been used since I already use the flight from Davao to manila. I asked the lady in charge if what to do get at least the half of what I spent. She then said I can only refund it from where I purchase the ticket.

With no much money I reserved my ticket in PAL with their promotions going back to Davao on Monday that was yesterday. From the airport I directly went to Cebu Pacific Ticketing Office. And lay down my complain to the girl name Joanne told me that she will make a waiver and will write an email to their head office in manila. Now what did they do? Just today they said they would refund me 6,003 Piso. 17,000 peso is a lot of money to me, and to have such lack of caring and customer service from Cebu Pacific shows they have not interest in providing good customer service but of taking our hard to come by money.

I will never do business with Cebu Pacific again and I encourage all of you to follow my example, They don’t care about you or where you are going they just care about your hard earned money.

There are complaints on going when I went there the other day. Two foreigners even said that they don’t have good customer service and they would report what they had experienced to DOT.

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I Am Back With A Very Traumatic Experience

I have been back since Monday but I was not in the mood to write something here. I felt so tired physically, emotionally and mentally. I felt the world has not been very good to me.

When I was in Manila I can’t think of anything right or what would be the best thing to do. I want to go home right there and then. Good thing I met a friend name Reenah who had the same situation with mine, when she hears me talking on the phone with our dialect bisaya. She approaches me right away and told me about her problem too.

Why can’t they properly served the customer so well. Why they have to be sarcastic in answering passengers. To the fact, that we are the one who’s paying them off. Us as a Filipino Citizen. Why they can’t be at least nice for those passengers whose lacking in requirements. I really don’t understand why they have to be so rude.

With my airline, as of now I can’t write yet the name of the airline, of how disconcerting and care less they are to the customer. They will give you information that would probably cause you trouble when you are already in Manila Airport. They are just taking money without serving you well.

As of now we are still in process on how to get the money back or I may also file a case against them if they wont. So I have to zip my mouth first if they still refused to have me refunded or rebook. You will know the whole story here.

Just a note: Do not be deceived with their fare promotions they will just lead you to nowhere.

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I Am Going Now

By next couple hours I will be heading to Manila for Singapore for a little vacation. I will be back home by Wednesday at night. So I might be online after I arrived.

Wahhhhh I cannot get any opp’s yet that means no moolah for me. LOL.

Happy blogging guys and please visit my home if you have time. I promised to take a lot of pictures and will post it here together with my sistah.

Oh by the way! I’ll be grabbing all your tags when I get home for now this blog is freeze temporarily again. hehehe.

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