Modern technology is making the sharing of knowledge easier. With everything from novels and school text books available via the internet, finding the book you want, whether it is in a hardcopy or an ebook you can find what you want. But in order to support technologies ability to provide this service to technology users, people need to know how to make the system work. ITIL v3 ebooks are there to provide the professional IT person with the documents to help them do their jobs. It is so easy to take advantage of the technology you work with to get the tools you need to understand, standards, mitigate risks or understand system lifecycles.